Frequently Asked Questions

As soon as you start to think about your business, we can help you take the next steps. We can discuss your business's organization, delinquent accounts, lost revenue, purposes and operations, along with target revenue and chargeback representment.  

Many businesses attempt to resolve delinquent accounts themselves and some do a pretty decent job of it without assistance. The biggest take-away is that every employee of yours that spends hours chasing down old business is not focusing on new opportunities for your company's growth! By outsourcing your delinquencies you free your staff on doing what they do best. Let our powerful collections system relieve them of tedious work involved chasing down that one overdue account.

Chargeback representment is the process through which merchants can submit evidence to prove that a chargeback is illegitimate. The issuing bank will evaluate the evidence provided and, if they find it compelling, reverse the chargeback.

Does your collections team return your calls? Do you feel comfortable asking them a question? Do you feel heard? With the right team, the answers should be a resounding "Yes!"